Terms and Conditions
1 GENERAL TERMS & CONDITIONS
1.1 These Terms and Conditions apply to all contracts for the sale of goods by Sweet Treats Direct to the Buyer and shall prevail over any other documentation or communication from the Buyer. By placing an order for goods, the Buyer agrees to be bound by these Terms and Conditions.
1.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason. Reasons that the Seller may refuse to supply Goods to the Buyer may include but are not limited to any of the following:
a) Goods ordered by the Buyer being discontinued, out of stock or unavailable.
b) The inability by the Seller to obtain an authorisation for payment or any other problem with the payment such as suspected fraud.
c) A product description error.
d) A pricing error.
In the event that the Seller refuses to supply Goods to the Buyer, the Seller will reimburse to the Buyer any monies paid for those Goods and any delivery charge paid for the delivery of those Goods. The Seller will not be liable for any losses, costs, damages or expenses incurred by the Buyer if the Seller refuses to supply the Goods.
1.3 Acceptance of delivery of the Goods shall be deemed to be conclusive proof of the Buyer’s acceptance of these Terms and Conditions.
1.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.
1.5 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.
1.6 The Buyer must provide the Seller with accurate information when placing an order for goods such as the physical address for delivery, a current email address and telephone number for correspondence and also a valid form of payment. The Seller will not be liable for any losses, costs, damages or expenses arising from incorrect or inaccurate information supplied to the Seller by the Buyer.
1.7 When making payment, the Buyer must use a payment method that the Buyer is entitled to use. Any payment that the Seller suspects may involve a fraudulent payment may necessitate further investigation. These further investigations are to confirm that the The Buyer has the right to use the payment method used. In this situation, the Goods will not be dispatched unless the Buyer can satisfy us that they have the right to use the method of payment used. This may require the Buyer to answer pertinent questions satisfactorily and/or providing adequate proof of identification, including photo ID. In any event, the dispatch of the Goods to the Buyer will be delayed until the Seller is satisfied that the Buyer has the right to use the method of payment used.
1.8 If the Buyer uses PayPal as the means payment then we can only ship to the address that is sent to us by PayPal. This address will be the one that you nominate in your PayPal account, or the address that you enter when filling out your credit/debit card details.
1.9 For orders placed for delivery outside of the United Kingdom, it is the Buyer’s responsibility to ensure that it is first legal to ship all the Goods on the Order to the country of destination. The Seller is not responsible for any rejection, return or destruction of Goods by any Customs authorities in any country.
2 PRICE AND PAYMENT
2.1 The Buyer agrees to pay the Seller by a method to which the Buyer is entitled. Any payment that the Seller suspects may involve a fraudulent payment may necessitate further investigation. These further investigations are to confirm that the The Buyer has the right to use the payment method used. In this situation, the Goods will not be dispatched unless the Buyer can satisfy us that they have the right to use the method of payment used. This may require the Buyer to answer pertinent questions satisfactorily and/or providing adequate proof of identification, including photo ID. In any event, the dispatch of the Goods to the Buyer will be delayed until the Seller is satisfied that the Buyer has the right to use the method of payment used.
2.2 The price of the Goods shall be clearly displayed on the Seller’s current List Price/on the Seller’s website/as contained in the Seller’s Quotation (as applicable) at the date of order or as agreed between the parties. The price is exclusive of any delivery charges but this can be clearly seen at checkout. The Seller reserves the right to amend any prices for any reason prior to dispatch. In the event that the Seller amends the price after an order has been placed, the Seller will contact the Buyer who will then have the choice of either proceeding with the order or to cancel it. In this event, the Seller will not be liable for any losses, costs, damages or expenses incurred by the Buyer.
2.3 Payment of the total purchase price must be made in full and the funds must be cleared before dispatch of the Goods.
2.4 Special offers and promotions are subject to availability and only apply during the quoted time period.
2.5 If the Buyer uses PayPal Express as the means of payment to purchase Goods then we can only ship to the address that is sent to us by PayPal. This address will be the one that you nominate in your PayPal account, or the address that you enter when filling out your credit/debit card details.
2.6 All purchases are made at the price displayed on website in GBP (British Pounds).
2.7 For orders placed by the Buyer for delivery outside of the UK, the Customs authority in the country of destination may hold the Buyer’s order until the Customs authority can check it. The Customs authority in the country of destination may also charge the Buyer for this service. The Seller shall not be liable for any losses, costs, damages or expenses of any third party arising directly or indirectly from the delay in delivery. The Buyer is responsible for payment of any and all Customs charges. The Seller will not be liable for any charges made by the Customs authority.